Frequently Asked Questions
How can I contact someone from your company?
Please send all emails to service@masonpack.com or send messages to Mr Stephen by whatsapp/skype: 84937090996. We will assist you within 24 hours!
What is your procurement progess ?
Please click here to get more information
What’s your MOQ ( minimum order quantity ) ?
Minimum; 100psc If materials are available in our warehouse. 1000psc for customizing designs. But we always welcome in any quantities which suitable to you. Don’t hesitate to contact with us for detail advisory.
Do you provide samples before bulk production?
Yes, If you need, we will send the final sample for testing before bulk production.
How about your payment options ?
Our payments : T/T or L/C.
What is your shipment and how do you charge?
It can be by sea or air or courier. The charge depends on agreed delivery terms, weight or CBM as well as the destination you want.
What is the lead time of a normal order?
Lead time is about 5-10 days. Depend on your quantity: 1000-20000.
